support-ticket-triage
Warn
Audited by Snyk on Feb 15, 2026
Risk Level: MEDIUM
Full Analysis
MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).
- Third-party content exposure detected (high risk: 0.80). The skill explicitly ingests "Ticket text (include attachments/links)" and references processing Zendesk/Intercom/Help Scout exports or pasted threads, which are untrusted, user-generated third-party content the agent will read and interpret as part of its workflow.
Audit Metadata