Entry point: /faion-net — invoke this skill for automatic routing to the appropriate domain.

Faion Communicator

Communication: User's language.

Universal communication skill for effective dialogue with stakeholders, customers, team members, and decision-makers. From requirements gathering to selling ideas.

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Decision Tree: Quick Routing

If you need...	Use	File
Customer validation	The Mom Test	mom-test
Requirements gathering	Stakeholder Communication	stakeholder-communication
Deep understanding	Active Listening (RASA)	active-listening
Resolve conflict	Thomas-Kilmann, NVC	conflict-resolution
Give feedback	SBI, Radical Candor	feedback
Receive feedback	Listen, clarify, thank	feedback
Pitch to executives	Pyramid Principle, SCQA	selling-ideas + business-storytelling
Technical persuasion	Evidence-based	selling-ideas
Sales context	SPIN Selling, Challenger	selling-ideas
Performance issues	Crucial Conversations	difficult-conversations
Deliver bad news	Direct, empathetic	difficult-conversations
Negotiate contract	BATNA, Principled	negotiation
Generate ideas (group)	Classic, 6-3-5, Round Robin	brainstorming-ideation
Generate ideas (solo)	SCAMPER, Mind Mapping	brainstorming-ideation

By stakeholder:

• Customers → mom-test | Executives → selling-ideas + business-storytelling
• Team → feedback | Peers → conflict-resolution | External → stakeholder-communication

Common sequences:

• Customer discovery: mom-test → active-listening → stakeholder-communication
• Difficult feedback: feedback → difficult-conversations → active-listening
• Proposal/pitch: selling-ideas → business-storytelling → negotiation

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Overview

This skill provides communication methodologies for:

• Stakeholder Dialogue - Interview, brainstorm, clarify, validate
• Customer Validation - The Mom Test, discovery interviews
• Conflict Resolution - Thomas-Kilmann modes, NVC
• Feedback - SBI, Radical Candor, receiving feedback
• Selling Ideas - SPIN, Challenger, pitching techniques
• Storytelling - Pyramid Principle, SCQA, Pixar
• Negotiation - Principled negotiation, persuasion
• Difficult Conversations - Crucial conversations framework
• Brainstorming - SCAMPER, Mind Mapping, 6-3-5, facilitation

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When to Use

Situation	Methodology
Gathering requirements	active-listening, stakeholder-communication
Validating business ideas	mom-test
Team disagreements	conflict-resolution
Performance reviews	feedback
Pitching to stakeholders	selling-ideas
Presentations	business-storytelling
Contract discussions	negotiation
Sensitive topics	difficult-conversations
Generating ideas	brainstorming-ideation

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All Methodologies (10)

Name	Key Frameworks	File
Active Listening	RASA, Empathic Listening, Reflective	active-listening
The Mom Test	Rob Fitzpatrick's validation	mom-test
Stakeholder Communication	Interview, Brainstorm, Clarify, Validate, Socratic	stakeholder-communication
Conflict Resolution	Thomas-Kilmann, NVC	conflict-resolution
Giving & Receiving Feedback	SBI, SBII, Radical Candor, EEC	feedback
Selling Ideas	SPIN Selling, Challenger Sale, Elevator Pitch	selling-ideas
Business Storytelling	Pyramid Principle, SCQA, Pixar Framework	business-storytelling
Negotiation & Persuasion	Principled Negotiation, BATNA, Cialdini's 6	negotiation
Difficult Conversations	Crucial Conversations, DESC Script	difficult-conversations
Brainstorming & Ideation	SCAMPER, Mind Mapping, 6-3-5, Reverse	brainstorming-ideation

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Quick Reference

Active Listening: RASA

Receive → Appreciate → Summarize → Ask

The Mom Test: 3 Rules

1. Talk about their life, not your idea
2. Ask about past specifics, not future hypotheticals
3. Talk less, listen more

Thomas-Kilmann: 5 Modes

Competing | Collaborating | Compromising | Avoiding | Accommodating

Radical Candor: 2 Dimensions

Care Personally + Challenge Directly = Radical Candor

SPIN: 4 Question Types

Situation → Problem → Implication → Need-Payoff

Pyramid Principle: Structure

Lead with answer → Support with arguments → Base with evidence

Brainstorming: Osborn's 4 Rules

1. Defer judgment
2. Go for quantity
3. Encourage wild ideas
4. Build on others' ideas

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Integration with Faion Network

Used by Skills

Skill	Uses Methodologies
faion-business-analyst	active-listening, stakeholder-communication, conflict-resolution, brainstorming-ideation
faion-product-manager	mom-test, selling-ideas, business-storytelling, brainstorming-ideation
faion-project-manager	conflict-resolution, feedback, negotiation
faion-researcher	mom-test, stakeholder-communication, brainstorming-ideation
faion-marketing-manager	selling-ideas, business-storytelling
faion-ux-ui-designer	active-listening, stakeholder-communication, brainstorming-ideation

Interactive Mode (faion-net)

When faion-net runs in Interactive mode, use these methodologies:

# For requirements gathering
Apply: active-listening + stakeholder-communication

# For idea validation
Apply: mom-test

# For presenting proposals
Apply: selling-ideas + business-storytelling

# For disagreements
Apply: conflict-resolution

# For idea generation
Apply: brainstorming-ideation

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References

Research sources:

• The Mom Test by Rob Fitzpatrick
• Thomas-Kilmann Conflict Model
• SBI Feedback Model
• Radical Candor by Kim Scott
• SPIN Selling by Neil Rackham
• Challenger Sale by Dixon & Adamson
• Pyramid Principle by Barbara Minto
• SCQA Framework
• Pixar Storytelling Framework
• Crucial Conversations by Patterson et al.
• SCAMPER by Bob Eberle

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Faion Communicator v2.0.0 10 Methodologies | From Requirements to Negotiation