skills/jdrhyne/agent-skills/Zendesk/Gen Agent Trust Hub

Zendesk

Warn

Audited by Gen Agent Trust Hub on Mar 4, 2026

Risk Level: MEDIUMCREDENTIALS_UNSAFECOMMAND_EXECUTIONPROMPT_INJECTION
Full Analysis
  • [CREDENTIALS_UNSAFE]: The skill is configured to read from a local sensitive file path at ~/.config/zendesk/credentials.json to retrieve API tokens and user emails for authentication purposes.
  • [COMMAND_EXECUTION]: The skill relies on the execution of shell commands using curl and jq to interact with the Zendesk REST API and manipulate JSON data.
  • [PROMPT_INJECTION]: The skill has an indirect prompt injection surface because it fetches and processes ticket comments and search results which can contain arbitrary instructions from untrusted external users.
  • Ingestion points: Zendesk ticket comments, organization names, and user data fetched via the API (SKILL.md).
  • Boundary markers: None; data is processed directly as text strings or JSON objects without delimiters.
  • Capability inventory: Shell command execution via curl and jq across all documented operations (SKILL.md).
  • Sanitization: No sanitization or escaping of external content is performed before the data is passed to the agent context.
Audit Metadata
Risk Level
MEDIUM
Analyzed
Mar 4, 2026, 11:52 AM