zendesk-automation

Pass

Audited by Gen Agent Trust Hub on Feb 27, 2026

Risk Level: SAFEPROMPT_INJECTIONDATA_EXFILTRATIONNO_CODE
Full Analysis
  • [PROMPT_INJECTION]: The skill is susceptible to indirect prompt injection because it instructs the agent to process user-generated data from Zendesk tickets and users. Ingestion points: Data enters the context via ZENDESK_LIST_ZENDESK_TICKETS and ZENDESK_GET_ZENDESK_TICKET_BY_ID as defined in SKILL.md. Boundary markers: No delimiters or instructions are provided to separate untrusted data from the system prompt. Capability inventory: The agent is given capabilities to create, update, and delete tickets and users, which could be abused if malicious instructions are processed. Sanitization: No content validation or sanitization of ingested Zendesk data is mentioned.
  • [DATA_EXFILTRATION]: The skill requires the configuration of an external MCP server at 'https://rube.app/mcp'. This domain is not recognized as a trusted or well-known service in the authoritative list, representing a data transmission path to an external third-party.
  • [NO_CODE]: The skill consists exclusively of markdown instructions and does not contain any Python scripts, Node.js code, or binary files, which minimizes the direct execution attack surface.
Audit Metadata
Risk Level
SAFE
Analyzed
Feb 27, 2026, 09:30 AM