Diagnostic Issue Resolver

Diagnose and fix common TTS + Telegram bot issues through systematic symptom collection, automated diagnostics, and targeted fixes.

Platform: macOS (Apple Silicon)

When to Use This Skill

TTS audio is not playing or sounds wrong
Telegram bot is not responding to messages
Kokoro engine errors or timeouts
Lock file appears stuck
Audio plays twice (race condition)
MLX Metal acceleration is not working
Queue appears full or backed up

Requirements

Access to ~/.claude/automation/claude-telegram-sync/ (bot source)
Access to ~/.local/share/kokoro/ (Kokoro engine)
Access to ~/.local/state/launchd-logs/telegram-bot/ (launchd logs)
Access to ~/.claude/automation/claude-telegram-sync/logs/audit/ (NDJSON audit)

Known Issue Table

Issue	Likely Cause	Diagnostic	Fix
No audio output	Stale TTS lock	`stat /tmp/kokoro-tts.lock`	`rm -f /tmp/kokoro-tts.lock`
Bot not responding	Process crashed	`pgrep -la 'bun.*src/main.ts'`	Restart: `cd ~/.claude/automation/claude-telegram-sync && bun --watch run src/main.ts`
Kokoro timeout	First-run model load	Check `~/.cache/huggingface/`	Wait for download, or re-run `kokoro-install.sh --install`
Queue full	Rapid-fire notifications	Check queue depth in audit log	Increase `TTS_MAX_QUEUE_DEPTH` in mise.toml or drain queue
Lock stuck forever	Heartbeat process died	`stat /tmp/kokoro-tts.lock` + `pgrep -x afplay`	If lock stale >30s AND no audio process, rm lock
Slow MLX acceleration	Wrong Python or deps	`python -c "from mlx_audio.tts.utils import load_model; print('MLX OK')"`	Reinstall via `kokoro-install.sh --upgrade`
Double audio playback	Lock race condition	Check for multiple afplay processes	Kill all: `pkill -x afplay`, then restart

Workflow Phases

Phase 1: Symptom Collection

Use AskUserQuestion to understand what the user is experiencing. Key questions:

What happened? (no audio, wrong audio, bot silent, error message)
When did it start? (after upgrade, suddenly, always)
What were you doing? (clipboard read, Telegram notification, manual TTS)

Phase 2: Automated Diagnostics

Based on symptoms, run the relevant subset of these checks:

# Lock state
ls -la /tmp/kokoro-tts.lock 2>/dev/null && stat -f "%Sm" /tmp/kokoro-tts.lock || echo "No lock file"

# Audio processes
pgrep -la afplay; pgrep -la say

# Bot process
pgrep -la 'bun.*src/main.ts'

# Kokoro health
~/.local/share/kokoro/.venv/bin/python -c "from mlx_audio.tts.utils import load_model; print('MLX-Audio OK')"

# Recent errors in audit log
tail -20 ~/.claude/automation/claude-telegram-sync/logs/audit/*.ndjson 2>/dev/null | grep -i error

# Recent bot console output
tail -50 /private/tmp/telegram-bot.log 2>/dev/null | grep -i -E '(error|fail|timeout)'

Phase 3: Root Cause Analysis

Map diagnostic output to the Known Issue Table above. Common patterns:

Lock file exists + mtime > 30s ago + no afplay = stale lock
No bot PID found = bot crashed
from mlx_audio.tts.utils import load_model fails = MLX-Audio broken
Multiple afplay PIDs = race condition

Phase 4: Fix Application

Apply the targeted fix from the Known Issue Table. Always use the least disruptive fix first.

Phase 5: Verification

After applying the fix, verify the issue is resolved:

# Quick TTS test
~/.local/share/kokoro/.venv/bin/python ~/.local/share/kokoro/tts_generate.py \
  --text "Diagnostic test complete" --voice af_heart --lang en-us --speed 1.0 \
  --output /tmp/kokoro-tts-diag-test.wav && afplay /tmp/kokoro-tts-diag-test.wav && echo "OK"

# Full health check
~/eon/cc-skills/plugins/tts-telegram-sync/scripts/kokoro-install.sh --health

TodoWrite Task Templates

1. [Symptoms] Collect symptoms via AskUserQuestion
2. [Triage] Map symptoms to likely causes
3. [Lock] Check TTS lock state (mtime, PID, stale detection)
4. [Process] Check bot process and audio processes
5. [Kokoro] Verify Kokoro venv and MLX-Audio availability
6. [Logs] Check recent audit logs for errors
7. [Fix] Apply targeted fix for identified root cause
8. [Verify] Run health check to confirm resolution

Post-Change Checklist

Root cause identified and documented
Fix applied successfully
Health check passes
Test audio plays correctly
No stale locks or orphan processes remain

Troubleshooting

This skill IS the troubleshooting skill. If the standard diagnostics do not identify the issue:

Check the full bot console log: cat /private/tmp/telegram-bot.log
Check all NDJSON audit logs: ls -lt ~/.claude/automation/claude-telegram-sync/logs/audit/
Check system audio: afplay /System/Library/Sounds/Tink.aiff (if this fails, it is a macOS audio issue, not TTS)
Run a manual Kokoro generation outside the bot to isolate the problem
If all else fails, do a full teardown and reinstall using clean-component-removal then full-stack-bootstrap

Reference Documentation

Common Issues -- Expanded diagnostic procedures for each known issue
Lock Debugging -- Deep dive into the two-layer lock mechanism
Evolution Log -- Change history for this skill

diagnostic-issue-resolver