Customer Complaint Root Cause Analyzer
Pass
Audited by Gen Agent Trust Hub on Mar 3, 2026
Risk Level: SAFE
Full Analysis
- [SAFE]: No malicious patterns, suspicious code, or unauthorized data access mechanisms were found in the skill.
- [INDIRECT_PROMPT_INJECTION]: The skill is designed to ingest and process customer complaint records and verbatim text, which are untrusted external inputs. The methodology (Step 1) includes instructions to remove PII and normalize text, though it does not explicitly specify sanitization for prompt injection patterns. Given the skill contains no executable code or external tool calls, the risk of technical exploitation via these inputs is minimal.
- [NO_CODE]: The skill consists entirely of instructional markdown and a methodology framework. It does not include any executable scripts, binaries, or references to external code execution.
Audit Metadata