freshdesk-automation

Warn

Audited by Snyk on Feb 16, 2026

Risk Level: MEDIUM
Full Analysis

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

  • Third-party content exposure detected (high risk: 0.90). The skill ingests and displays user-generated Freshdesk content—e.g., tickets, conversations, and contact data—via calls like FRESHDESK_VIEW_TICKET, FRESHDESK_LIST_ALL_TICKET_CONVERSATIONS, FRESHDESK_GET_SEARCH, and FRESHDESK_SEARCH_CONTACTS, exposing the agent to untrusted third‑party content that could carry indirect prompt injection.
Audit Metadata
Risk Level
MEDIUM
Analyzed
Feb 16, 2026, 08:35 AM