freshdesk-automation
Installation
SKILL.md
Freshdesk Automation via Rube MCP
Automate Freshdesk customer support workflows including ticket management, contact and company operations, notes, replies, and ticket search through Composio's Freshdesk toolkit.
Toolkit docs: composio.dev/toolkits/freshdesk
Prerequisites
- Rube MCP must be connected (RUBE_SEARCH_TOOLS available)
- Active Freshdesk connection via
RUBE_MANAGE_CONNECTIONSwith toolkitfreshdesk - Always call
RUBE_SEARCH_TOOLSfirst to get current tool schemas
Setup
Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works.