Setting up alert routing
Managing on-call schedules
Coordinating incident response
Creating escalation policies
Integrating alerting systems

Quick Start

Minimal working example:

// pagerduty-client.js
const axios = require("axios");

class PagerDutyClient {
  constructor(apiToken) {
    this.apiToken = apiToken;
    this.baseUrl = "https://api.pagerduty.com";
    this.eventUrl = "https://events.pagerduty.com/v2/enqueue";

    this.client = axios.create({
      baseURL: this.baseUrl,
      headers: {
        Authorization: `Token token=${apiToken}`,
        Accept: "application/vnd.pagerduty+json;version=2",
      },
    });
  }

  async triggerEvent(config) {
    const event = {
      routing_key: config.routingKey,
      event_action: config.eventAction || "trigger",
      dedup_key: config.dedupKey || `event-${Date.now()}`,
      payload: {
        summary: config.summary,
// ... (see reference guides for full implementation)

Reference Guides

Detailed implementations in the references/ directory:

Guide	Contents
PagerDuty Client Integration	PagerDuty Client Integration
Alertmanager Configuration	Alertmanager Configuration
Alert Handler Middleware	Alert Handler Middleware
Alert Routing Engine	Alert Routing Engine
Docker Compose Alert Stack	Docker Compose Alert Stack

Best Practices

✅ DO

Set appropriate thresholds
Implement alert deduplication
Use clear alert names
Include runbook links
Configure escalation properly
Test alert rules
Monitor alert quality
Set repeat intervals
Track alert metrics
Document alert meanings

❌ DON'T

Alert on every anomaly
Ignore alert fatigue
Set thresholds arbitrarily
Skip runbooks
Alert without action
Disable alerts in production
Use vague alert names
Forget escalation policies
Re-alert too frequently

alert-management

Alert Management

Table of Contents

Overview

When to Use