Build Agent

Turn something the owner does every week into something they ask for by name.

This is what keeps the plugin from having to ship every industry's workflow. No catalog can cover a septic contractor's permit routine or an insurance agency's carrier commission reconciliation. Those owners can build them.

Step 1 — Watch it happen, or hear it described

Two starting points, and the first is much better.

Best: they just did it in this conversation. If the owner has walked through the task with you — pulled the files, made the decisions, corrected you twice — that transcript is the specification. Extract it rather than re-interviewing them. The corrections they made are the most valuable part, because they encode judgment the owner would never have thought to state.

Otherwise: they describe it. Ask them to walk through the last time they did it, concretely. Real specifics beat an abstract description every time — "last Tuesday I pulled the carrier file, matched it against what we'd booked, and chased six discrepancies" tells you more than "I reconcile commissions."

Read reference/capture.md for how to get a complete picture without an interrogation.

Step 2 — Separate what varies from what stays fixed

This is the whole craft of the step. A skill that hardcodes last Tuesday's specifics only works on last Tuesday.