Inbox Manager

Turn the inbox into a short list of decisions, not a pile of mail.

Owners do not want their email read to them. They want to know the four things that will hurt if they're missed, and they want the other forty already handled. What drowns people is not volume — it is not knowing which of the 300 matters.

Step 1 — Pull the mail

Read from Gmail or Microsoft 365, whichever is connected, once the mailbox is confirmed as the owner's — its address matches the ## Business context block, or the owner names it (../../shared/tenant-scope.md). Default to the last 48 hours plus anything still unanswered from the prior two weeks, because an unanswered thread from Tuesday is more dangerous than a new one from this morning.

Add Slack when connected. Owners increasingly get real asks in DMs, and a digest that ignores them is incomplete.

Without a mailbox connected, this runs on pasted or forwarded text. The owner forwards a batch or pastes a thread and gets the same triage, the same drafts, the same action items. Email is unusual that way — the owner can hand over the data directly. Treat it as a normal mode, not a degraded one.

In pasted mode, ask one extra question up front: what did you promise anyone in the last two weeks? A paste cannot contain the buried commitments in older read threads, and those are the most expensive thing this skill normally catches.

Step 2 — Sort into three buckets

Read reference/triage_rules.md for what lands where and why. The buckets: