/kb-article

If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.

Draft a publish-ready knowledge base article from a resolved support issue, common question, or documented workaround. Structures the content for searchability and self-service.

Usage

/kb-article <resolved issue, ticket reference, or topic description>

Examples:

• /kb-article How to configure SSO with Okta — resolved this for 3 customers last month
• /kb-article Ticket #4521 — customer couldn't export data over 10k rows
• /kb-article Common question: how to set up webhook notifications
• /kb-article Known issue: dashboard charts not loading on Safari 16

Workflow