Freshworks CRM (via Apideck)

Access Freshworks CRM through Apideck's CRM unified API — one of 21 CRM connectors that share the same method surface. Code you write here ports to Odoo, Salesforce, HubSpot and 17 other CRM connectors by changing a single serviceId string. Apideck handles auth, pagination, rate limiting, and retries so you don't write per-tenant Freshworks CRM plumbing.

Quick facts

• Apideck serviceId: freshsales
• Unified API: CRM
• Auth type: apiKey
• Apideck setup guide: Connection guide
• Gotchas: page
• Freshworks CRM docs: https://developers.freshworks.com
• Homepage: https://www.freshworks.com/freshsales-crm/

When to use this skill

Activate this skill when the user explicitly wants to work with Freshworks CRM — for example, "pull contacts in Freshworks CRM" or "sync leads in Freshworks CRM". This skill teaches the agent: