Org Health Diagnostic

Eight dimensions. Traffic lights. Real benchmarks. Surfaces the problems you do not know you have and shows how problems in one dimension cascade to others.

Keywords

org health, organizational health, health diagnostic, health dashboard, health check, company health, functional health, team health, startup health, health scorecard, health assessment, risk dashboard, cross-functional health, dimension cascade, stage benchmarks

The 8 Dimensions

Dimension Overview

#	Dimension	C-Suite Owner	Core Question
1	Financial Health	CFO	Can we fund operations and invest in growth?
2	Revenue Health	CRO	Are customers staying, growing, and recommending us?
3	Product Health	CPO	Do customers love and use the product?
4	Engineering Health	CTO	Can we ship reliably and sustain velocity?
5	People Health	CHRO	Is the team stable, engaged, and growing?
6	Operational Health	COO	Are we executing our strategy with discipline?
7	Security Health	CISO	Are we protecting customers and maintaining compliance?
8	Market Health	CMO	Are we winning in the market and growing efficiently?

Dimension 1: Financial Health (CFO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
Runway (months)	> 18	9-18	< 9
Burn multiple	< 1.5x	1.5-2.5x	> 2.5x
Gross margin	> 70%	55-70%	< 55%
Revenue concentration (top customer)	< 10%	10-20%	> 20%
MoM growth rate	Above benchmark	At benchmark	Below benchmark

Dimension 2: Revenue Health (CRO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
NRR	> 110%	100-110%	< 100%
Logo churn (annual)	< 5%	5-10%	> 10%
Pipeline coverage (next Q)	> 3x	2-3x	< 2x
CAC payback	< 12 months	12-18 months	> 18 months
Win rate	> 25%	15-25%	< 15%

Dimension 3: Product Health (CPO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
NPS	> 40	20-40	< 20
DAU/MAU ratio	> 40%	20-40%	< 20%
Core feature adoption	> 60%	30-60%	< 30%
Time to value	Decreasing QoQ	Stable	Increasing QoQ
CSAT	> 4.2/5	3.5-4.2	< 3.5

Dimension 4: Engineering Health (CTO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
Deploy frequency	Daily	Weekly	Monthly or less
Change failure rate	< 5%	5-15%	> 15%
MTTR	< 1 hour	1-4 hours	> 4 hours
Tech debt ratio (% of sprint)	< 20%	20-35%	> 35%
P0/P1 incidents per month	< 2	2-5	> 5

Dimension 5: People Health (CHRO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
Regrettable attrition (annual)	< 10%	10-20%	> 20%
eNPS	> 30	0-30	< 0
Time to fill (avg days)	< 45	45-90	> 90
Manager:IC ratio	1:5-1:8	1:3-1:5 or 1:8-1:12	Outside range
Internal promotion rate	> 30%	15-30%	< 15%

Dimension 6: Operational Health (COO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
OKR completion rate	> 70%	50-70%	< 50%
Decision cycle time	< 48 hours	48hrs-1 week	> 1 week
Meeting effectiveness	Clear outcomes	Mixed	No outcomes
Cross-functional initiative completion	> 80% on time	50-80%	< 50%
Process documentation coverage	> 70%	40-70%	< 40%

Dimension 7: Security Health (CISO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
Security incidents (90 days)	0	1-2 minor	1+ major
Compliance status	All current	In progress	Overdue/lapsed
Critical vuln remediation SLA	100% in SLA	> 90%	< 90%
Security training completion	> 95%	80-95%	< 80%
Pen test recency	< 12 months	12-24 months	> 24 months

Dimension 8: Market Health (CMO)

Metric	Green (7-10)	Yellow (4-6)	Red (1-3)
CAC trend	Improving QoQ	Stable	Worsening QoQ
Organic vs paid lead mix	> 50% organic	30-50% organic	< 30% organic
Win rate vs competitors	Improving	Stable	Declining
Brand awareness (in ICP)	> 40%	20-40%	< 20%
Pipeline contribution (marketing)	> 40%	20-40%	< 20%

Scoring System

Individual Dimension Score

Each dimension scores 1-10 based on weighted metrics:

Dimension Score = Sum(metric_score x metric_weight) / Sum(weights)

Traffic Light:
  Green (7-10):  Healthy -- maintain and optimize
  Yellow (4-6):  Watch -- trend matters (improving or declining?)
  Red (1-3):     Action required -- address within 30 days

Overall Health Score

Weighted average by company stage:

Dimension	Seed Weight	Series A	Series B	Series C+
Financial	20%	15%	15%	15%
Revenue	10%	20%	20%	20%
Product	25%	20%	15%	10%
Engineering	15%	15%	15%	10%
People	10%	10%	15%	15%
Operations	5%	10%	10%	15%
Security	5%	5%	5%	10%
Market	10%	5%	5%	5%

Stage-Adjusted Benchmarks

Different stages have different healthy ranges. A Seed company with 6-month runway is normal; a Series C company with 6-month runway is a crisis.

Stage	Runway Target	Burn Multiple	Team Size	Revenue Threshold
Seed	> 12 months	Not applicable	2-10	Pre-revenue acceptable
Series A	> 18 months	< 3x	10-40	> $500K ARR
Series B	> 18 months	< 2x	30-100	> $3M ARR
Series C+	> 24 months	< 1.5x	80-300	> $15M ARR

Cascade Analysis

How Dimension Failures Propagate

This is the most important part of the diagnostic. Problems in one dimension inevitably create problems in others.

If This Is Red...	Watch These Next...	Why
Financial	People -> Engineering -> Product	Budget cuts -> hiring freeze -> velocity drops -> product stalls
Revenue	Financial -> People -> Market	Cash gap -> attrition risk -> positioning weakens
Product	Revenue -> Market -> People	NRR drops -> CAC rises -> top talent leaves
Engineering	Product -> Revenue	Features slip -> deals stall on missing features
People	Engineering -> Product -> Revenue	Velocity drops -> quality drops -> churn rises
Operations	ALL dimensions degrade over time	Execution failure cascades everywhere
Security	Revenue (enterprise) -> Financial	Enterprise deals blocked -> revenue impact
Market	Revenue -> Financial	Lead pipeline dries up -> sales suffers

Cascade Risk Decision Tree

START: Dimension scores calculated
  |
  v
[Any dimension RED?]
  |
  +-- NO  --> [Any dimension YELLOW with declining trend?]
  |            |
  |            +-- YES --> Monitor cascade. Check connected dimensions.
  |            +-- NO  --> Healthy. Maintain current approach.
  |
  +-- YES --> [Check cascade connections]
              |
              v
            [Are connected dimensions also Yellow/Red?]
              |
              +-- YES --> SYSTEMIC ISSUE. Root cause in the Red dimension.
              |           Address Red dimension first. Connected will improve.
              |
              +-- NO  --> ISOLATED ISSUE. Fix Red dimension before it cascades.
                          Timeline: 30 days or cascade begins.

Dashboard Output Format

ORG HEALTH DIAGNOSTIC -- [Company] -- [Date]
Stage: [Seed/A/B/C]   Overall: [Score]/10   Trend: [Improving/Stable/Declining]

DIMENSION SCORES
------------------------------------------------------------
  Financial     [G] 8.2  Runway 14mo, burn 1.6x
  Revenue       [Y] 5.8  NRR 104%, pipeline thin (1.8x)
  Product       [G] 7.4  NPS 42, DAU/MAU 38%
  Engineering   [Y] 5.2  Debt at 30%, MTTR 3.2h
  People        [R] 3.8  Attrition 24%, eNPS -5
  Operations    [Y] 6.0  OKR 65% completion
  Security      [G] 7.8  SOC 2 complete, 0 incidents
  Market        [Y] 5.5  CAC rising, win rate 22%
------------------------------------------------------------

TOP PRIORITIES (address in order)
[R] 1. People: attrition at 24%
       Impact: Engineering velocity drops in 60 days (cascade risk)
       Action: Retention audit + intervention for top 5 at-risk
       Owner: CHRO + CEO | Timeline: This week

[Y] 2. Revenue: pipeline at 1.8x
       Impact: Q+1 miss risk is high
       Action: Add 3 qualified opps in 30 days or adjust forecast
       Owner: CRO | Timeline: 30 days

[Y] 3. Engineering: tech debt at 30%
       Impact: Shipping velocity slows by Q3
       Action: Dedicated debt sprint plan
       Owner: CTO | Timeline: 45 days

CASCADE WARNING
  People [R] --> Engineering [Y] cascade risk
  If attrition continues: engineering velocity drops -> product delays
  -> revenue impact in 2 quarters

DATA GAPS
  [!] Market: Brand awareness data needed
  [!] Operations: Meeting effectiveness not measured

Graceful Degradation

Not all data is always available. The diagnostic handles partial data:

Data Availability	Approach
All metrics available	Full scoring, all dimensions
Missing 1-2 metrics per dimension	Score available metrics, flag gaps
Missing entire dimension	Exclude from overall score, flag as "[data needed]"
Only 3-4 dimensions have data	Partial diagnostic, clearly marked

Diagnostic Cadence

Frequency	Scope	Audience
Weekly	Scorecard metrics only (2-3 per dimension)	Leadership team
Monthly	Full 8-dimension assessment	CEO + direct reports
Quarterly	Deep diagnostic with cascade analysis + benchmarks	Board-ready report
Annual	Full diagnostic + year-over-year comparison + strategy implications	Board + investors

Red Flags

Any dimension Red for 2+ consecutive months -- systemic problem, not a blip
3+ dimensions Yellow simultaneously -- organizational strain, prioritize ruthlessly
Overall score declining 3+ months -- strategic review needed
Cascade warning triggered and not addressed in 30 days -- will get worse
Data gaps persist for 2+ cycles -- measurement culture problem
Score improving but team sentiment declining -- measurement gaming
No dimension ever Red -- either the company is exceptional or standards are too low

Integration with C-Suite

Dimension	Owner Skill	Drill-Down
Financial	CFO Advisor (`cfo-advisor`)	Deep financial analysis
Revenue	CRO Advisor (`cro-advisor`)	Pipeline and retention analysis
Product	CPO Advisor (`cpo-advisor`)	PMF assessment and portfolio review
Engineering	CTO Advisor (`cto-advisor`)	Technical health and debt analysis
People	CHRO Advisor (`chro-advisor`)	Retention, engagement, org design
Operations	COO Advisor (`coo-advisor`)	Process maturity, execution cadence
Security	CISO Advisor (`ciso-advisor`)	Risk register, compliance status
Market	CMO Advisor (`cmo-advisor`)	Positioning, channel effectiveness

Output Artifacts

Request	Deliverable
"How healthy is the company?"	Full 8-dimension dashboard with traffic lights
"What should we fix first?"	Prioritized action list with cascade analysis
"Prepare health section for board"	Board-ready health summary with trends
"Compare to last quarter"	Quarter-over-quarter comparison with trend arrows
"Where are we at risk?"	Cascade risk map with interconnected failures
"What data do we need?"	Data gap analysis with collection recommendations

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