metrics-briefing

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Metrics Briefing

Metrics analysis through CEO Bible Section G — 9 categories. An analytics tool covers some; the rest come from conversations, CRM, and the founder's observations.

Principles (Bible G)

  1. All metrics by target wedge. Segment first, aggregate second.
  2. Behavior > opinions. Usage, money, time spent > compliments.
  3. Pre-PMF metrics answer 5 questions:
    • Are we talking to the right people?
    • Do they share the same painful problem?
    • Do they get value quickly?
    • Do they come back?
    • Can we win them again without heroics?
  4. MRR, CAC, LTV are guardrails, not the steering wheel. Until there is repeatability.

9 CEO Metrics Categories

1. Market Learning (MANUAL — ask the founder)

Metric Definition Source
Qualified conversations/week 20+ min conversations with target roles; explored problem, trigger, workaround, buyer, urgency Manual — track directly, target 8-12/week
Repeated pain rate Same problem + trigger + workaround recur / total qualified conversations Manual — from conversation notes
Objection concentration Losses/stalls by top 3 reasons / all losses Manual — from CRM/notes

If conversations < 8/week -> flag hard. This is the main leading indicator.

2. Product Value (Analytics tool: partial)

Metric Definition Source
Median TTFV Time from signup to first meaningful success Analytics — time between signup and first meaningful interaction event
Activation rate Target accounts hitting critical event sequence within X days Analytics — accounts reaching "meaningful result" milestone / total signups
Outcome attainment Activated accounts achieving promised business result Analytics — meaningful result → return usage conversion rate

3. Usage / Engagement (Analytics tool: yes)

Metric Definition Source
Retained active target accounts (week 4/8) Accounts still performing core workflow Analytics — accounts reaching "weekly active user" milestone
Workflow depth Core workflow at target frequency, multiple use cases Analytics — core action frequency, feature breadth per account
Second-bite rate Users repeating core action within X days Analytics — meaningful result → return usage conversion rate

4. Sales / Pipeline (MANUAL — CRM/conversations)

Metric Definition Source
ICP pipeline created New opportunities from target wedge per week Manual — CRM
Meeting -> opportunity New opps / qualified first meetings Manual — CRM
Opportunity -> win rate Closed-won / closed in target wedge Manual — CRM
Median sales cycle Days from first meeting to signature Manual — CRM

5. Retention / Expansion (Analytics tool: partial)

Metric Definition Source
Healthy account rate Paid accounts with green usage + outcome + active champion Analytics — accounts at regular/power usage stage, grouped by company
Expansion pull rate Healthy accounts requesting more seats/team rollout Analytics — accounts transitioning into team/multi-user stages
Gross logo retention Paying logos retained once cohorts mature Partial analytics — inferred from sustained usage stages; verify manually

6. B2C -> B2B Conversion (Analytics tool: yes — key category)

Metric Definition Source
Target-signup rate Signups from target roles/domains / total signups Analytics — filter signups by verified identity + connected integrations
Activated -> PQL rate Activated users hitting enterprise triggers Analytics — power users reaching multi-team or advanced usage signals, grouped by company
PQL -> sales conversation PQLs that book real sales call Partial analytics + manual CRM tracking
Same-company emergence Active companies with >1 user or team invite Analytics — companies with multiple active users or team invitation events

7. Team Execution (MANUAL)

Metric Definition Source
Experiment cycle time Days from hypothesis to readout Manual — from hypothesis tracker
Hypothesis-linked roadmap % Work tied to hypothesis / total work Manual — from backlog
Belief-change rate Experiments ending in keep/kill/reframe / total Manual — from weekly reviews

8. Unit Economics (MANUAL)

Metric Definition Source
Net burn / runway Monthly cash burn; cash / burn Manual — finance
Core workflow contribution margin (Revenue - variable delivery costs) / revenue Manual — finance
Revenue concentration Top 3 customers / total ARR Manual — finance

9. PMF Detection (MIX)

Metric Definition Source
Wedge repeatability score Last 10 wins matching same ICP/problem/buyer/onboarding / 10 Manual — assessment from CRM and deal notes
Durable revenue ratio Revenue from accounts past trial + healthy >90 days / total Partial analytics — inferred from sustained regular/power usage stages
Organic pull index Target-cohort referrals, unsolicited inbound, expansion requests Partial analytics — sharing/referral events as signals; verify manually

Analytics Implementation

See your analytics skill (e.g., posthog-analytics) for implementation details and query recipes — funnel event names, attribution model, company grouping, and morning briefing queries.

Vanity Metrics (DO NOT report as progress)

  • Total traffic, total signups, total "active users" mixed
  • Feature count shipped
  • Total pipeline across all segments
  • PR hits, likes, followers
  • Total MRR without durability/health filters
  • B2C DAU that never clusters into accounts
  • "AI usage" with no evidence of business outcome

Metrics That Matter LATER (after PMF)

CAC payback, LTV/CAC, quota attainment, forecast accuracy, mature NRR, Rule of 40, hiring efficiency.

Output Format (max 15 lines)

Metrics for [period]:

Learning: X conversations (target 8-12), pain rate Y%
Product: TTFV Xh, activation Z%
Usage: retained W4 X%, second-bite Y%
B2C->B2B: X signups -> Y activated -> Z PQL, same-co X
Pipeline: X opps, win rate Y%
PMF: repeatability [low/growing], organic pull [none/emerging]
Burn: $X/mo, runway Y months

Conclusion: [what this means for the current stage]
Action: [concrete action]

Follow output preferences from USER.md (language, format, platform constraints).

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