metrics-briefing
Metrics Briefing
Metrics analysis through CEO Bible Section G — 9 categories. An analytics tool covers some; the rest come from conversations, CRM, and the founder's observations.
Principles (Bible G)
- All metrics by target wedge. Segment first, aggregate second.
- Behavior > opinions. Usage, money, time spent > compliments.
- Pre-PMF metrics answer 5 questions:
- Are we talking to the right people?
- Do they share the same painful problem?
- Do they get value quickly?
- Do they come back?
- Can we win them again without heroics?
- MRR, CAC, LTV are guardrails, not the steering wheel. Until there is repeatability.
9 CEO Metrics Categories
1. Market Learning (MANUAL — ask the founder)
| Metric | Definition | Source |
|---|---|---|
| Qualified conversations/week | 20+ min conversations with target roles; explored problem, trigger, workaround, buyer, urgency | Manual — track directly, target 8-12/week |
| Repeated pain rate | Same problem + trigger + workaround recur / total qualified conversations | Manual — from conversation notes |
| Objection concentration | Losses/stalls by top 3 reasons / all losses | Manual — from CRM/notes |
If conversations < 8/week -> flag hard. This is the main leading indicator.
2. Product Value (Analytics tool: partial)
| Metric | Definition | Source |
|---|---|---|
| Median TTFV | Time from signup to first meaningful success | Analytics — time between signup and first meaningful interaction event |
| Activation rate | Target accounts hitting critical event sequence within X days | Analytics — accounts reaching "meaningful result" milestone / total signups |
| Outcome attainment | Activated accounts achieving promised business result | Analytics — meaningful result → return usage conversion rate |
3. Usage / Engagement (Analytics tool: yes)
| Metric | Definition | Source |
|---|---|---|
| Retained active target accounts (week 4/8) | Accounts still performing core workflow | Analytics — accounts reaching "weekly active user" milestone |
| Workflow depth | Core workflow at target frequency, multiple use cases | Analytics — core action frequency, feature breadth per account |
| Second-bite rate | Users repeating core action within X days | Analytics — meaningful result → return usage conversion rate |
4. Sales / Pipeline (MANUAL — CRM/conversations)
| Metric | Definition | Source |
|---|---|---|
| ICP pipeline created | New opportunities from target wedge per week | Manual — CRM |
| Meeting -> opportunity | New opps / qualified first meetings | Manual — CRM |
| Opportunity -> win rate | Closed-won / closed in target wedge | Manual — CRM |
| Median sales cycle | Days from first meeting to signature | Manual — CRM |
5. Retention / Expansion (Analytics tool: partial)
| Metric | Definition | Source |
|---|---|---|
| Healthy account rate | Paid accounts with green usage + outcome + active champion | Analytics — accounts at regular/power usage stage, grouped by company |
| Expansion pull rate | Healthy accounts requesting more seats/team rollout | Analytics — accounts transitioning into team/multi-user stages |
| Gross logo retention | Paying logos retained once cohorts mature | Partial analytics — inferred from sustained usage stages; verify manually |
6. B2C -> B2B Conversion (Analytics tool: yes — key category)
| Metric | Definition | Source |
|---|---|---|
| Target-signup rate | Signups from target roles/domains / total signups | Analytics — filter signups by verified identity + connected integrations |
| Activated -> PQL rate | Activated users hitting enterprise triggers | Analytics — power users reaching multi-team or advanced usage signals, grouped by company |
| PQL -> sales conversation | PQLs that book real sales call | Partial analytics + manual CRM tracking |
| Same-company emergence | Active companies with >1 user or team invite | Analytics — companies with multiple active users or team invitation events |
7. Team Execution (MANUAL)
| Metric | Definition | Source |
|---|---|---|
| Experiment cycle time | Days from hypothesis to readout | Manual — from hypothesis tracker |
| Hypothesis-linked roadmap % | Work tied to hypothesis / total work | Manual — from backlog |
| Belief-change rate | Experiments ending in keep/kill/reframe / total | Manual — from weekly reviews |
8. Unit Economics (MANUAL)
| Metric | Definition | Source |
|---|---|---|
| Net burn / runway | Monthly cash burn; cash / burn | Manual — finance |
| Core workflow contribution margin | (Revenue - variable delivery costs) / revenue | Manual — finance |
| Revenue concentration | Top 3 customers / total ARR | Manual — finance |
9. PMF Detection (MIX)
| Metric | Definition | Source |
|---|---|---|
| Wedge repeatability score | Last 10 wins matching same ICP/problem/buyer/onboarding / 10 | Manual — assessment from CRM and deal notes |
| Durable revenue ratio | Revenue from accounts past trial + healthy >90 days / total | Partial analytics — inferred from sustained regular/power usage stages |
| Organic pull index | Target-cohort referrals, unsolicited inbound, expansion requests | Partial analytics — sharing/referral events as signals; verify manually |
Analytics Implementation
See your analytics skill (e.g., posthog-analytics) for implementation details and query recipes — funnel event names, attribution model, company grouping, and morning briefing queries.
Vanity Metrics (DO NOT report as progress)
- Total traffic, total signups, total "active users" mixed
- Feature count shipped
- Total pipeline across all segments
- PR hits, likes, followers
- Total MRR without durability/health filters
- B2C DAU that never clusters into accounts
- "AI usage" with no evidence of business outcome
Metrics That Matter LATER (after PMF)
CAC payback, LTV/CAC, quota attainment, forecast accuracy, mature NRR, Rule of 40, hiring efficiency.
Output Format (max 15 lines)
Metrics for [period]:
Learning: X conversations (target 8-12), pain rate Y%
Product: TTFV Xh, activation Z%
Usage: retained W4 X%, second-bite Y%
B2C->B2B: X signups -> Y activated -> Z PQL, same-co X
Pipeline: X opps, win rate Y%
PMF: repeatability [low/growing], organic pull [none/emerging]
Burn: $X/mo, runway Y months
Conclusion: [what this means for the current stage]
Action: [concrete action]
Follow output preferences from USER.md (language, format, platform constraints).
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