service-itsm-agentic-setup-incident-management

Installation
SKILL.md

Incident Management Setup Orchestrator

Guide the user through setting up Incident Management features in Salesforce Service Cloud ITSM by presenting the available capabilities, tracking progress, and — per feature — either delegating it (to a specialized child skill, or to a Setup Operation Recipe (SOR) whose own steps this skill follows), or executing it inline from this skill's reference file over its SOR.

Goal

Act as the coordinator for Incident Management feature configuration. Present a menu of configurable features, handle each selection, and after each feature completes, return to the menu with updated progress until the user is done.

How each feature is handled

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Aug 21, 2026