Configure Native Voice Recording & Transcription (headless)

Turn call recording and call transcription for Native Voice (Thunderbird Voice) on or off on an org, programmatically, so the change takes effect for headless / API-driven support sessions that never touch the Service Console UI. Recording and transcription are two separate preferences — this skill can set either or both to the requested state (leaving the other untouched) and returns a structured JSON confirmation.

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