Agent Workspace for ServiceNow

Agent Workspace provides a modern, configurable interface for fulfiller productivity.

Workspace Architecture

Workspace (sys_aw_workspace)
    ├── Lists (sys_aw_list)
    ├── Forms (sys_aw_form)
    ├── Related Lists
    ├── UI Actions
    └── Contextual Side Panel
        ├── Agent Assist
        ├── Related Records
        └── Activity Stream

Key Tables