AEM Cloud Service Workflow

Route user requests to the appropriate specialist skill based on intent.

Intent Router

User Intent	Skill	Path
Create a workflow model, add steps, design OR/AND splits, configure variables	Model Design	workflow-model-design/SKILL.md
Implement a custom WorkflowProcess step, ParticipantStepChooser, OSGi service registration	Development	workflow-development/SKILL.md
Start a workflow from code, HTTP API, Timeline UI, Manage Publication	Triggering	workflow-triggering/SKILL.md
Configure a launcher, auto-start on asset upload, overlay OOTB launcher	Launchers	workflow-launchers/SKILL.md
Workflow stuck, failed step, missing Inbox task, stale instances, thread pool exhaustion, purge	Debugging	workflow-debugging/SKILL.md
Classify a workflow incident, determine required logs, Splunk queries, data gathering checklist	Triaging	workflow-triaging/SKILL.md
End-to-end lifecycle or requests spanning multiple concerns	Orchestrator	workflow-orchestrator/SKILL.md

Match the user's request to one row in the Intent Router table above.
Read the linked SKILL.md for that specialist skill.
Follow the workflow, references, and output contract defined in that skill.
For broad or ambiguous requests that span multiple concerns, use the Orchestrator which coordinates across all specialist skills and loads foundation references.

Constraint	Detail
No JMX	No `retryFailedWorkItems`, `countStaleWorkflows`, `restartStaleWorkflows`, `purgeCompleted` via JMX
`/libs` is immutable	Never write to `/libs`; use `/conf/global/` or `/apps/` overlays
Model design-time path	`/conf/global/settings/workflow/models/<id>`
Model runtime path (for API calls)	`/var/workflow/models/<id>`
Launcher config path	`/conf/global/settings/workflow/launcher/config/`
Service users	Always use `workflow-process-service` sub-service; never admin credentials
OSGi annotations	DS R6 (`@Component`, `@Reference` from `org.osgi.service.component.annotations`)
Deploy via	Cloud Manager pipeline — no Package Manager in production

workflow-model-design/SKILL.md — model structure, step types, variables, and model XML
workflow-development/SKILL.md — WorkflowProcess, ParticipantStepChooser, metadata, and error handling
workflow-triggering/SKILL.md — Timeline UI, Manage Publication, WorkflowSession API, and HTTP API
workflow-launchers/SKILL.md — launcher configuration, JCR event binding, and OOTB overlay
workflow-debugging/SKILL.md — stuck workflows, failed steps, thread pools, Sling Jobs, and purge
workflow-triaging/SKILL.md — symptom classification, log patterns, Splunk queries, and data gathering
workflow-orchestrator/SKILL.md — full lifecycle orchestration across all skills