Botanalytics

Botanalytics is a platform for understanding and improving chatbot performance. It provides analytics and insights into how users are interacting with bots, used by developers and product managers. This helps them optimize bot design and improve user engagement.

Official docs: https://docs.botanalytics.co/

Botanalytics Overview

• Dashboard
  • Report
    • Metric - e.g., Total Messages, Incoming Messages, Outgoing Messages, Active Bots, Active Users, Platform Distribution, Messages per Bot, Messages per User, User Retention, Bot Retention, Custom Metrics.
    • Filter - applied to the report.
• Account
  • Team Member

When to use which actions:

• Use "Get Metric Report" to retrieve data for a specific metric, optionally filtered by date range, bots, and other filters.
• Use "Invite Team Member" to add a new member to the Botanalytics account.