ai-vendor-privacy-due

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AI Vendor Privacy Due Diligence

Overview

AI services create complex controller-processor relationships that differ significantly from traditional data processing arrangements. Whether an AI vendor is a processor, joint controller, or independent controller depends on the degree of autonomy the vendor has over personal data processing — particularly regarding model training on customer data, data retention for model improvement, and the vendor's independent purposes for the data. This skill provides the framework for determining controller-processor roles in AI service relationships, conducting privacy due diligence on AI vendors, and establishing appropriate contractual protections.

Controller-Processor Determination for AI

Decision Framework

AI Service Model Typical Role Key Factors GDPR Article
SaaS AI — Customer data processed per instructions Vendor = Processor Vendor processes data solely on controller's instructions; no independent use Art. 28 DPA required
SaaS AI — Customer data used for model training Vendor = Joint Controller or Independent Controller Vendor uses customer data for own model improvement beyond contracted service Art. 26 JCA or separate controller notice
Embedded AI — Pre-trained model in customer infrastructure Customer = Controller; Vendor = may be processor for support Model runs in customer environment; vendor may access data for support/updates Art. 28 if vendor accesses data
API-based AI — Customer sends data for inference Vendor = Processor (if no data retention) or Joint Controller (if training on inputs) Depends on whether vendor retains, uses, or trains on input data Assessment required
AI Platform — Customer builds models on vendor platform Vendor = Processor for infrastructure; Controller for platform data Vendor provides compute; customer controls data and model Art. 28 DPA + audit rights
AI Marketplace — Pre-built models with customer data Depends on data flow If customer data enters vendor model → joint controller assessment Case-by-case
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