breach-response-playbook
Installation
SKILL.md
Building Breach Response Team Playbook
Overview
A breach response team playbook is the operational manual that enables rapid, coordinated response when a personal data breach occurs. It pre-defines roles and responsibilities, escalation paths, communication templates, and external contact information so that the response team can act immediately without spending critical hours on logistics during an actual incident.
Team Structure — CSIRT + Privacy Integration
Core Response Team
| Role | Primary | Backup | Contact | Responsibility |
|---|---|---|---|---|
| Incident Commander (IC) | Thomas Brenner (CISO) | Marcus Weber (SOC Lead) | +49 30 7742 8100 / ic@stellarpayments.eu | Overall coordination, resource allocation, containment decisions |
| Data Protection Officer | Dr. Elena Vasquez | Anna Schmidt (Deputy DPO) | +49 30 7742 8001 / dpo@stellarpayments.eu | Notification decisions, risk assessment, regulatory liaison, data subject communication |
| Legal Counsel | Sarah Chen (General Counsel) | External: Dr. Klaus Fischer (Freshfields) | +49 30 7742 8200 / legal@stellarpayments.eu | Legal advice, privilege management, regulatory strategy, law enforcement coordination |
| IT Forensics Lead | Petra Hoffmann (IT Director) | External: Sarah Mitchell (Mandiant) | +49 30 7742 8300 / it-forensics@stellarpayments.eu | Evidence preservation, forensic investigation, scope determination, root cause analysis |
| Communications Lead | Martin Keller (Comms Director) | Lisa Braun (Senior Comms Manager) | +49 30 7742 8400 / comms@stellarpayments.eu | Media response, customer communication, internal communication, social media monitoring |
| Executive Sponsor | Marcus Lindqvist (CEO) | CFO: Dr. Andrea Hoffmann | +49 30 7742 8000 / ceo@stellarpayments.eu | Strategic decisions, board notification, public statements, regulatory engagement |
| Customer Relations | James Park (VP Customer Success) | Maria Santos (Customer Success Director) | +49 30 7742 5000 / customers@stellarpayments.eu | Customer inquiry management, B2B client communication, service status updates |
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