Debug OpenShell Gateway Deployment

Diagnose a gateway and its selected compute platform. Do not assume OpenShell provisions Kubernetes or runs a k3s container. OpenShell targets a reachable gateway endpoint backed by Docker, Podman, Kubernetes, or the experimental VM driver.

Use openshell first to identify the active endpoint. Then use the platform tools that match the gateway's compute driver: docker, podman, kubectl/helm, or VM driver logs.

Overview

The target deployment flow is:

1. Operator starts or deploys the gateway.
2. Operator configures the compute driver.
3. Operator provides TLS and SSH relay material for the deployment mode.
4. The CLI registers a reachable gateway endpoint with openshell gateway add.
5. The gateway creates sandboxes through the selected compute driver.

For local evaluation only, TLS may be disabled and the gateway can be reached through http://127.0.0.1:<port>.

Prerequisites

• The openshell CLI must be available for endpoint checks.
• Know the active gateway name and endpoint, or be able to inspect local gateway metadata.
• Know the compute platform: Docker, Podman, Kubernetes, or VM.
• For Kubernetes: kubectl must target the cluster that hosts OpenShell and Helm version 3 or later must be available.
• For Docker or Podman: the runtime socket must be reachable from the gateway host.

Workflow

Run diagnostics in order and stop once the root cause is clear.

Step 1: Check CLI Reachability

openshell gateway info
openshell status

Common findings:

• No active gateway: register one with openshell gateway add <endpoint>.
• Connection refused: gateway process is not running, service exposure is wrong, or a port-forward/proxy is not active.
• TLS/certificate errors: CLI mTLS bundle does not match the gateway CA, or the gateway is running with unexpected TLS settings.

Step 2: Identify the Compute Platform

Use gateway metadata, deployment values, or the user's setup notes to identify the driver.

Platform	Primary checks
Docker	Gateway process logs, Docker daemon health, sandbox containers, image pulls.
Podman	Podman socket, rootless networking, sandbox containers, image pulls.
Kubernetes	Helm release, StatefulSet, service, secrets, sandbox pods, events.
VM	VM driver logs, rootfs availability, host virtualization support.

Step 3: Check Docker-Backed Gateways

docker info
docker ps --filter name=openshell
docker logs <container> --tail=200
openshell status

Common findings:

• Docker daemon unavailable: start Docker Desktop or Docker Engine.
• Gateway process stopped: inspect exit status and logs.
• Sandbox image missing or pull denied: verify image reference and registry credentials.
• Sandbox never registers: check gateway logs and supervisor callback endpoint.

For source checkout development, restart the local gateway with:

mise run gateway:docker

Step 4: Check Podman-Backed Gateways

podman info
podman ps --filter name=openshell
podman logs <container> --tail=200
openshell status

Common findings:

• Podman socket unavailable: start or expose the user socket.
• Rootless networking unavailable: inspect Podman network configuration.
• Sandbox image missing or pull denied: verify image reference and registry credentials.
• Supervisor cannot call back: check callback endpoint and gateway logs.

Step 5: Check Kubernetes Helm Gateways

helm -n openshell status openshell
helm -n openshell get values openshell
kubectl -n openshell get statefulset,pod,svc,pvc
kubectl -n openshell logs statefulset/openshell --tail=200
kubectl -n openshell rollout status statefulset/openshell

Look for failed installs, unexpected values, missing namespace, wrong image tag, TLS settings that do not match the registered endpoint, and scheduling failures.

Check required Helm deployment secrets:

kubectl -n openshell get secret \
  openshell-ssh-handshake \
  openshell-server-tls \
  openshell-server-client-ca \
  openshell-client-tls

Check the image references currently used by the gateway deployment:

kubectl -n openshell get statefulset openshell -o jsonpath="{.spec.template.spec.containers[*].image}{\"\n\"}{.spec.template.spec.containers[*].env[?(@.name==\"OPENSHELL_SUPERVISOR_IMAGE\")].value}{\"\n\"}"
helm -n openshell get values openshell | grep -E 'repository|tag|supervisorImage'

The gateway image and server.supervisorImage should use the same build tag in branch and E2E deploys. A stale supervisor image can make sandbox behavior lag behind gateway policy or proto changes.

For plaintext local evaluation, confirm the chart has:

helm -n openshell get values openshell | grep -E 'disableTls|grpcEndpoint'

Expected shape:

server:
  disableTls: true
  grpcEndpoint: http://openshell.openshell.svc.cluster.local:8080

Check service exposure:

kubectl -n openshell get svc openshell -o wide
kubectl -n openshell get endpoints openshell

For local port-forward testing:

kubectl -n openshell port-forward svc/openshell 8080:8080
openshell gateway add http://127.0.0.1:8080 --local --name local
openshell status

If the gateway is healthy but sandbox creation fails:

kubectl -n openshell get pods
kubectl -n openshell get events --sort-by=.lastTimestamp | tail -n 50
kubectl -n openshell logs statefulset/openshell --tail=200

Check the configured sandbox namespace:

helm -n openshell get values openshell | grep sandboxNamespace

Then inspect sandbox resources in that namespace.

Step 6: Check VM-Backed Gateways

Use the VM driver logs and host diagnostics available in the user's environment. Verify:

• The VM driver process is running and reachable by the gateway.
• The runtime rootfs exists and matches the expected architecture.
• Host virtualization support is enabled.
• The sandbox supervisor can establish its callback connection to the gateway.

Then run:

openshell status
openshell logs <sandbox-name>

Common Failure Patterns

Symptom	Likely cause	Check
openshell status fails	Gateway endpoint unreachable or auth mismatch	openshell gateway info, gateway logs
Gateway starts but sandbox create fails	Compute driver cannot reach runtime	Docker/Podman/Kubernetes/VM driver logs
Docker or Podman sandbox never registers	Wrong callback endpoint or supervisor startup failure	Gateway logs and sandbox container logs
Kubernetes gateway pod pending	PVC unbound, taint, selector, or insufficient resources	kubectl -n openshell describe pod <pod>
Kubernetes gateway pod crash loops	Missing secret, bad DB URL, bad TLS config	kubectl -n openshell logs statefulset/openshell
CLI TLS error	Local mTLS bundle does not match server cert/CA	Check ~/.config/openshell/gateways/<name>/mtls/
Image pull failure	Gateway or sandbox image cannot be pulled	Runtime events and image pull credentials

Reporting

When handing results back to the user, include:

• Active gateway endpoint and auth mode.
• Compute platform and driver.
• Gateway process or workload status.
• Recent gateway log summary.
• Missing or malformed TLS or SSH relay material.
• Service exposure status.
• Sandbox workload status.
• The exact command that failed and the shortest fix.