Incident Response

Manage active production incidents from detection to resolution. Stack-agnostic. Tool-agnostic.

This skill is for active incidents and incident process. For after-the-fact analysis, use after-action-report. For planned launches, use launch-runbook.

When to use

• An active incident is happening
• Building incident response procedures
• Defining severity levels
• Setting up on-call rotations
• Training a team on incident response

When NOT to use