UX Research

Plan and execute user research that produces decisions, not just decks. Stack-agnostic. Tool-agnostic.

This skill is for generative and discovery research. For testing existing designs, use usability-testing. For mapping the full customer experience, use journey-mapping.

When to use

• Starting a new product or major feature without sufficient user understanding
• Diagnosing why something isn't working without clear data signals
• Generating new opportunity hypotheses
• Validating a strategic direction before significant investment
• Building empathy across a team that's drifted from users
• Translating "we should talk to users" intent into a real plan

When NOT to use