B2C Account Manager Skill

Use the b2c am commands to manage Account Manager resources: API clients, users, roles, and organizations.

Tip: If b2c is not installed globally, use npx @salesforce/b2c-cli instead (e.g., npx @salesforce/b2c-cli am clients list).

Authentication

Account Manager commands work out of the box with no configuration. The CLI uses a built-in public client and opens a browser for login.

• Zero-config (browser login): Default. Just run the commands -- the CLI opens a browser for login.
• Client credentials: For CI/CD and automation. Pass --client-id and --client-secret (or set SFCC_CLIENT_ID and SFCC_CLIENT_SECRET env vars).
• Force browser login (--user-auth): When client credentials are configured but you need browser-based login (required for org and client management).

Role Requirements

Operations	Client Credentials (roles on API client)	User Auth (roles on user account)
Users & Roles	User Administrator	Account Administrator or User Administrator
Organizations	Not supported -- use --user-auth	Account Administrator
API Clients	Not supported -- use --user-auth	Account Administrator or API Administrator

Organization and API client management are only available with user authentication.

API Clients

List Clients

b2c am clients list

# with pagination
b2c am clients list --size 50 --page 2

# JSON output
b2c am clients list --json

Get Client

# by UUID
b2c am clients get <api-client-id>

# with expanded organizations and roles
b2c am clients get <api-client-id> --expand organizations,roles

Create Client

Clients are created inactive by default. Requires user auth.

b2c am clients create \
  --name "My API Client" \
  --orgs <org-id> \
  --password "securePassword123"

# with roles, role tenant filter, and redirect URLs
b2c am clients create \
  --name "CI/CD Pipeline" \
  --orgs <org-id> \
  --password "securePassword123" \
  --roles SALESFORCE_COMMERCE_API \
  --role-tenant-filter "SALESFORCE_COMMERCE_API:zzxy_prd" \
  --redirect-urls "https://example.com/callback" \
  --active

Update Client

Partial update -- only specified fields are changed.

b2c am clients update <api-client-id> --name "New Name"
b2c am clients update <api-client-id> --active

Change Client Password

b2c am clients password <api-client-id> --current "oldPass" --new "newSecurePass123"

Delete Client

Client must be disabled for 7+ days before deletion. Destructive operation (safe mode check).

b2c am clients delete <api-client-id>

Users

List Users

b2c am users list

# with extended columns (roles, organizations)
b2c am users list --extended

# JSON output with pagination
b2c am users list --size 100 --json

Get User

b2c am users get user@example.com

# with expanded roles and organizations
b2c am users get user@example.com --expand-all

Create User

b2c am users create \
  --org "My Organization" \
  --mail user@example.com \
  --first-name Jane \
  --last-name Doe

The --org flag accepts either an org ID or org name. Users are created in INITIAL state with no roles.

Update User

b2c am users update user@example.com --first-name Janet --last-name Smith

Delete User

Soft-deletes by default. Use --purge for hard delete (user must already be in DELETED state).

# soft delete
b2c am users delete user@example.com

# hard delete (purge)
b2c am users delete developer@example.com --purge

Reset User Password

Resets password to INITIAL state, clearing expiration. Destructive operation (safe mode check).

b2c am users reset user@example.com

Roles

List Roles

b2c am roles list

# filter by target type
b2c am roles list --target-type User
b2c am roles list --target-type ApiClient

Get Role

b2c am roles get bm-admin
b2c am roles get SLAS_ORGANIZATION_ADMIN

Grant Role to User

b2c am roles grant user@example.com --role bm-admin

# with tenant scope
b2c am roles grant user@example.com --role bm-admin --scope zzzz_001,zzzz_002

Revoke Role from User

# revoke entire role
b2c am roles revoke user@example.com --role bm-admin

# revoke specific tenant scopes only
b2c am roles revoke user@example.com --role bm-admin --scope zzzz_001

Organizations

List Organizations

b2c am orgs list

# all organizations (max page size)
b2c am orgs list --all

# extended columns
b2c am orgs list --extended

Get Organization

Accepts org ID or name.

b2c am orgs get <org-id>
b2c am orgs get "My Organization"

Common Workflows

User Onboarding

# Create the user
b2c am users create --org $ORG_ID --mail developer@example.com \
  --first-name Alex --last-name Developer

# Grant Business Manager Admin role scoped to a specific tenant
b2c am roles grant developer@example.com --role bm-admin --scope zzxy_prd

User Offboarding

# Revoke roles
b2c am roles revoke developer@example.com --role bm-admin

# Soft delete the user
b2c am users delete developer@example.com

# Permanent deletion (user must be in DELETED state first)
b2c am users delete developer@example.com --purge

Bulk Operations with JSON

# Export all users as JSON
b2c am users list --size 4000 --json

# Pipe to jq for filtering
b2c am users list --json | jq '.[] | select(.userState == "ACTIVE")'

Common Patterns

All am commands support --json for programmatic output. List commands support --columns, --extended, --size, and --page for pagination and column control.

Destructive operations (user delete, user reset, client delete) check safe mode. Only delete or purge users when explicitly requested.

More Commands

See b2c am --help for a full list of available commands and options.