Scalekit SCIM Production Readiness

Work through each section in order — earlier sections are blockers for later ones.

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Quick checks (run first)

• Production environment URL, client ID, and client secret are set (not dev/staging values)
• HTTPS enforced on all endpoints
• API credentials stored in environment variables — never committed to code
• Webhook secret stored in environment variables — never committed to code

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SCIM provisioning

• Configure webhook endpoints to receive SCIM events → IT admin setup guides per IdP: https://docs.scalekit.com/guides/integrations/scim-integrations/
• Verify webhook security with signature validation on every request
• Test user provisioning (automatic creation from IdP)
• Test user deprovisioning (deactivation/deletion when removed in IdP)
• Test user profile updates (name, email, attributes synced correctly)
• Test role changes propagated via group membership
• Set up group-based role assignment and sync
• Test error cases: duplicate users, invalid data, missing required fields
• Verify idempotent handling — duplicate events must not create duplicate records
• Deactivation preferred over hard deletion for user_deleted events

Webhook reliability:

• Webhook endpoint returns 2xx quickly — offload heavy processing to a queue if needed
• Scalekit retries on non-2xx with exponential backoff (up to 8 attempts over ~10 hours)
• Tested webhook delivery end-to-end with a real IdP or Scalekit's test tool

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User and organization management

• Test organization creation and domain assignment
• Test adding and removing users from organizations
• Set allowed email domains for org provisioning (if applicable)
• Set default roles for auto-provisioned users
• Test user deletion flow

RBAC (if implemented):

• Define roles and permissions that map to IdP groups
• Test role assignment via group membership sync
• Verify permission enforcement at API endpoints
• Test access control across all role levels

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Network and firewall

Enterprise customers behind VPN or corporate firewall must whitelist:

Domain	Purpose
<your-env>.scalekit.com	Directory API + webhook delivery
cdn.scalekit.com	Static assets

• Customer firewalls allow Scalekit domains
• SCIM provisioning tested from customer's network environment

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Monitoring and incident readiness

• Webhook event monitoring and logging active
• Error tracking configured for provisioning failures
• Alerts configured for failed webhook deliveries
• Log retention policies configured
• Webhook delivery and retry mechanism tested
• Incident response runbook written (who to contact, how to roll back)
• Rollback plan ready (disable SCIM sync without breaking existing users)

Key metrics:

• Webhook delivery success rate
• User provisioning/deprovisioning latency
• Failed sync events (by type and error)
• Group-to-role mapping accuracy