broken-link-404-error
Broken Link or 404 Error
Response Patterns (from samples)
Common openings:
- "Hi,"
- "Hey,"
- "Hello! A fix for the invoice has been sent out. Can you retry https://epicreact.dev/invoice/ and let me know if that works for you?"
Common core lines:
- "Best,"
- ">>"
- "Hi,"
Common closings:
- "Best,"
- "Thanks for the heads up! We'll look into this ASAP."
- "Thanks for the heads up! Everything should be back up and running smoothly now. Let us know if that's not the case."
Phrases That Work (4-gram frequency)
- "for the heads up" — 61 (25.8%)
- "thanks for the heads" — 58 (24.6%)
- "let me know if" — 44 (18.6%)
- "the heads up we'll" — 17 (7.2%)
- "me know if you" — 15 (6.4%)
- "let us know if" — 15 (6.4%)
- "heads up we'll look" — 14 (5.9%)
- "up we'll look into" — 14 (5.9%)
- "know if you have" — 13 (5.5%)
- "should be able to" — 13 (5.5%)
Tone Guidance (observed)
- Openings trend toward: "Hi,"
- Closings often include: "Best,"
What NOT To Do
- Don't introduce policy details that are not present in the verified response lines above.
- Don't paraphrase or reframe the customer's question in a way that changes meaning.
- Don't add refund/discount promises unless they appear in the extracted responses for this topic.
Validation
Draft must:
- Include at least one of the required phrases from the validation block
- Stay consistent with the observed response patterns above
- NOT introduce policy details that are not present in the verified response lines above.
More from skillrecordings/support
vercel-cli
Deploy and manage Vercel projects via CLI. Use when deploying apps, managing environment variables, configuring domains, or pushing secrets to Vercel. Triggers on deploy, vercel, env vars, production.
4ai-sdk
Comprehensive guide to AI SDK v6 for agent development, tool definitions, multi-step agentic workflows, and result extraction patterns
2lesson-content-question
Answer lesson-specific content questions. Use when a customer asks about a lesson, code example, or concept in a course.
2vector-search
Implement vector search for knowledge retrieval. Use when adding RAG, semantic search, knowledge base features, or context building for the agent.
2ops-setup
Guide user through support platform setup. Use when user says "set up", "configure", "I'm on step X", or provides API keys/credentials.
2email-change
Transfer licenses to a new email address. Use when a customer wants to change account email, move a license, or update access after a job change.
2