email-change

Transfer licenses to a new email address. Use when a customer wants to change account email, move a license, or update access after a job change.

2

content-feedback

Customer providing feedback about course content including suggestions for improvements, typo corrections, error reports in exercises or solutions, and feature requests for content.

2

installment-payment-option

Answer payment plan questions. Use when a customer asks about installments or split payments for a course.

2

inngest-workflow

Create Inngest workflows for durable execution. Use when building agent workflows, approval flows, scheduled tasks, or any multi-step async process.

2

agent-tool

Define tools for the support agent. Use when adding new capabilities like refund processing, license transfer, knowledge lookup, or any agent action.

2

ui-ux-feedback

Capture UI and UX feedback plus feature requests. Use when a customer shares design feedback or asks for product changes.

2

cohort-access-request

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