skills/skillrecordings/support/cohort-schedule-inquiry

cohort-schedule-inquiry

SKILL.md

Cohort Schedule and Timing Inquiry

Response Patterns (from samples)

Common openings:

  • "Hey,"
  • "Hello,"
  • "Hi there,"

Common core lines:

  • ">>"
  • ">>>"
  • ">"

Common closings:

  • "Best,"
  • ">>"
  • "Let me know if you have any additional questions!"

Phrases That Work (4-gram frequency)

  • "let me know if" — 12 (14.5%)
  • "https www epicai pro" — 11 (13.3%)
  • "me know if you" — 11 (13.3%)
  • "https click convertkit mail" — 10 (12%)
  • "click convertkit mail com" — 10 (12%)
  • "know if you have" — 9 (10.8%)
  • "convertkit mail com v8u07n3lmosrhvpq9nebghv2edlllf9h03x2" — 7 (8.4%)
  • "convertkit mail com 68ulor4726a8h5738pnhohpl5rkkkh9hdqrv" — 7 (8.4%)
  • "brandon mcconnell email wrote" — 7 (8.4%)
  • "jun 16 2025 at" — 7 (8.4%)

Tone Guidance (observed)

  • Openings trend toward: "Hey,"
  • Closings often include: "Best,"

What NOT To Do

  • Don't introduce policy details that are not present in the verified response lines above.
  • Don't paraphrase or reframe the customer's question in a way that changes meaning.
  • Don't add refund/discount promises unless they appear in the extracted responses for this topic.

Validation

Draft must:

  • Include at least one of the required phrases from the validation block
  • Stay consistent with the observed response patterns above
  • NOT introduce policy details that are not present in the verified response lines above.
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