Convex Agents Human Agents
Purpose
Human agents allow humans to participate in agent threads, creating hybrid workflows where humans and AI collaborate. Perfect for support, approval workflows, and escalations.
When to Use This Skill
- Customer support with escalation to humans
- Approval workflows where humans verify AI decisions
- Human-AI collaboration (e.g., brainstorming)
- Workflows needing human context or judgment
- Handling exceptions AI can't resolve
- Collecting human feedback for continuous improvement
How to Use It
1. Save a User Message
Store a message from the end user:
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