telnyx-whatsapp-java

Installation
SKILL.md

Telnyx WhatsApp Business API - Java

Installation

Maven:

<dependency>
    <groupId>com.telnyx.sdk</groupId>
    <artifactId>telnyx</artifactId>
    <version>6.36.0</version>
</dependency>

Gradle:

implementation("com.telnyx.sdk:telnyx:6.36.0")

Setup

import com.telnyx.sdk.client.TelnyxClient;

TelnyxClient client = TelnyxOkHttpClient.fromEnv();

All examples below assume client is already initialized as shown above.

Error Handling

All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:

import com.telnyx.sdk.TelnyxException;

try {
    var response = client.messages().sendWhatsapp()
        .from("+19452940762")
        .to("+18005551234")
        .type("WHATSAPP")
        .whatsappMessage(Map.of(
            "type", "text",
            "text", Map.of("body", "Hello from Telnyx!")
        ))
        .execute();
} catch (TelnyxException e) {
    System.out.println("API error: " + e.statusCode() + " - " + e.getMessage());
}

Common error codes: 401 invalid API key, 403 insufficient permissions, 404 resource not found, 422 validation error (check field formats), 429 rate limited (retry with exponential backoff).

WhatsApp-Specific Errors

  • 40008 — Meta catch-all error. Check template parameters, phone number formatting, and 24-hour window rules.
  • 131047 — Message failed to send during the 24-hour window. The customer hasn't messaged you first (for non-template messages).
  • 131026 — Recipient phone number is not a WhatsApp user.
  • 132000 — Template parameter count mismatch. Ensure the number of parameters matches the template definition.
  • 132015 — Template paused or disabled by Meta due to quality issues.

Important Notes

  • Phone numbers must be in E.164 format (e.g., +13125550001). Include the + prefix and country code.
  • Template messages can be sent anytime. Free-form (session) messages can only be sent within a 24-hour window after the customer last messaged you.
  • Template IDs: You can reference templates by Telnyx UUID (template_id) instead of name + language. When template_id is provided, name and language are resolved automatically.
  • Pagination: List endpoints return paginated results. Use the auto-pager pattern: for (var item : response.autoPager()) { }.

Operational Caveats

  • The sending phone number must be registered with a WhatsApp Business Account (WABA) and associated with a messaging profile.
  • Templates must be in APPROVED status before they can be used for sending.
  • Template names must be lowercase with underscores only (e.g., order_confirmation). No spaces, hyphens, or uppercase.
  • When creating templates, provide realistic sample values for body parameters — Meta reviewers check these during approval.
  • Category selection matters for billing: AUTHENTICATION templates get special pricing but must contain an OTP. UTILITY is for transactional messages. MARKETING for promotional content.
  • Meta may reclassify your template category (e.g., UTILITY to MARKETING) which affects billing.

Reference Use Rules

Do not invent Telnyx parameters, enums, response fields, or webhook fields.

Core Tasks

Send a WhatsApp template message

Send a pre-approved template message. Templates can be sent anytime — no 24-hour window restriction.

client.messages().sendWhatsapp()POST /messages/whatsapp

Parameter Type Required Description
from string (E.164) Yes WhatsApp-enabled phone number in +E.164 format
to string (E.164) Yes Recipient phone number in +E.164 format
type string No Must be WHATSAPP
whatsappMessage object Yes WhatsApp message object
messagingProfileId string (UUID) No Messaging profile to use
webhookUrl string (URL) No Callback URL for delivery status updates
// Send by template name + language
var response = client.messages().sendWhatsapp()
    .from("+19452940762")
    .to("+18005551234")
    .type("WHATSAPP")
    .whatsappMessage(Map.of(
        "type", "template",
        "template", Map.of(
            "name", "order_confirmation",
            "language", Map.of("code", "en_US"),
            "components", List.of(
                Map.of(
                    "type", "body",
                    "parameters", List.of(
                        Map.of("type", "text", "text", "ORD-12345"),
                        Map.of("type", "text", "text", "March 15, 2026")
                    )
                )
            )
        )
    ))
    .execute();
System.out.println(response.data().id());
// Send by Telnyx template_id (no name/language needed)
var response = client.messages().sendWhatsapp()
    .from("+19452940762")
    .to("+18005551234")
    .type("WHATSAPP")
    .whatsappMessage(Map.of(
        "type", "template",
        "template", Map.of(
            "template_id", "019cd44b-3a1c-781b-956e-bd33e9fd2ac6",
            "components", List.of(
                Map.of(
                    "type", "body",
                    "parameters", List.of(
                        Map.of("type", "text", "text", "483291")
                    )
                )
            )
        )
    ))
    .execute();

Primary response fields:

  • response.data().id() — Message UUID
  • response.data().to().get(0).status()queued, sent, delivered, failed
  • response.data().from().phoneNumber()
  • response.data().type()WHATSAPP

Send a free-form WhatsApp text message

Send a text message within the 24-hour customer service window.

client.messages().sendWhatsapp()POST /messages/whatsapp

var response = client.messages().sendWhatsapp()
    .from("+19452940762")
    .to("+18005551234")
    .type("WHATSAPP")
    .whatsappMessage(Map.of(
        "type", "text",
        "text", Map.of("body", "Your order has shipped!")
    ))
    .execute();

List WhatsApp Business Accounts

client.whatsapp().businessAccounts().list()GET /v2/whatsapp/business_accounts

var response = client.whatsapp().businessAccounts().list().execute();
for (var waba : response.data()) {
    System.out.println(waba.id() + ": " + waba.name() + " (" + waba.status() + ")");
}

Primary response fields:

  • waba.id() — Telnyx WABA UUID
  • waba.wabaId() — Meta WABA ID
  • waba.name() — Business name
  • waba.status() — Account status
  • waba.country() — WABA country

List templates for a WABA

client.whatsapp().templates().list()GET /v2/whatsapp/message_templates

Parameter Type Required Description
wabaId string (UUID) Yes Telnyx WABA UUID
category string No Filter: AUTHENTICATION, MARKETING, UTILITY
status string No Filter: APPROVED, PENDING, REJECTED, DISABLED
var response = client.whatsapp().templates().list()
    .wabaId("019c1ff0-5c30-7f36-8436-730b1d0b0e56")
    .status("APPROVED")
    .execute();
for (var tmpl : response.data()) {
    System.out.println(tmpl.id() + ": " + tmpl.name() + " (" + tmpl.category() + ") - " + tmpl.status());
}

Primary response fields:

  • tmpl.id() — Telnyx template UUID (use as template_id when sending)
  • tmpl.name() — Template name
  • tmpl.category()AUTHENTICATION, MARKETING, or UTILITY
  • tmpl.language() — Language code
  • tmpl.status()APPROVED, PENDING, REJECTED, DISABLED
  • tmpl.components() — Template components

Create a message template

client.whatsapp().templates().create()POST /v2/whatsapp/message_templates

var response = client.whatsapp().templates().create()
    .wabaId("019c1ff0-5c30-7f36-8436-730b1d0b0e56")
    .name("order_shipped")
    .category("UTILITY")
    .language("en_US")
    .components(List.of(
        Map.of(
            "type", "BODY",
            "text", "Your order {{1}} has been shipped and will arrive by {{2}}.",
            "example", Map.of(
                "body_text", List.of(List.of("ORD-12345", "March 20, 2026"))
            )
        )
    ))
    .execute();
System.out.println("Template created: " + response.data().id() + " (status: " + response.data().status() + ")");

List phone numbers for a WABA

client.whatsapp().phoneNumbers().list()GET /v2/whatsapp/phone_numbers

var response = client.whatsapp().phoneNumbers().list()
    .wabaId("019c1ff0-5c30-7f36-8436-730b1d0b0e56")
    .execute();
for (var pn : response.data()) {
    System.out.println(pn.phoneNumber() + " - quality: " + pn.qualityRating());
}

Webhook Verification

Telnyx signs webhooks with Ed25519. Always verify signatures in production:

import com.telnyx.sdk.webhooks.Webhook;

var event = Webhook.constructEvent(
    requestBody,
    request.getHeader("telnyx-signature-ed25519"),
    request.getHeader("telnyx-timestamp"),
    TELNYX_PUBLIC_KEY
);

Webhooks

These webhook payload fields are inline because they are part of the primary integration path.

Message Delivery Update

Field Type Description
data.event_type enum: message.sent, message.finalized Delivery status event
data.payload.id uuid Message ID
data.payload.to[0].status string queued, sent, delivered, read, failed
data.payload.template_id string Telnyx template UUID (if template message)
data.payload.template_name string Template name (if template message)

Template Status Change

Field Type Description
event_type string whatsapp.template.approved, whatsapp.template.rejected, whatsapp.template.disabled
payload.template_id string Telnyx template UUID
payload.template_name string Template name
payload.status string New template status
payload.reason string Rejection/disable reason

Template Best Practices

  • Naming: Use lowercase with underscores. Be descriptive (e.g., appointment_reminder, not msg1).
  • Sample values: Provide realistic examples in the example field — Meta reviewers check these.
  • Category selection:
    • AUTHENTICATION — OTP/verification codes only. Gets special pricing.
    • UTILITY — Transactional (order updates, shipping, account alerts).
    • MARKETING — Promotional content, offers, newsletters.
  • Keep it concise: Meta prefers shorter templates. Avoid unnecessary formatting.
  • Parameters: Use {{1}}, {{2}}, etc. for variable content. Always provide the correct number of parameters when sending.

Important Supporting Operations

Operation SDK Method Use Case
Get template details client.whatsappMessageTemplates().retrieve() Check template status
Get business profile client.whatsapp().phoneNumbers().profile().retrieve() View business profile
Configure webhooks client.whatsapp().businessAccounts().settings().update() Subscribe to events

Additional Operations

Operation SDK Method Endpoint Required Params
Send WhatsApp message client.messages().sendWhatsapp() POST /messages/whatsapp from, to, whatsappMessage
List WABAs client.whatsapp().businessAccounts().list() GET /v2/whatsapp/business_accounts
Get WABA client.whatsapp().businessAccounts().retrieve() GET /v2/whatsapp/business_accounts/:id wabaId
List templates client.whatsapp().templates().list() GET /v2/whatsapp/message_templates wabaId
Get template client.whatsappMessageTemplates().retrieve() GET /v2/whatsapp_message_templates/:id templateId
Create template client.whatsapp().templates().create() POST /v2/whatsapp/message_templates wabaId, name, category, language, components
List phone numbers client.whatsapp().phoneNumbers().list() GET /v2/whatsapp/phone_numbers wabaId
Configure webhooks client.whatsapp().businessAccounts().settings().update() PATCH /v2/whatsapp/business_accounts/:id/settings wabaId
Related skills
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