product-help-center

Pass

Audited by Gen Agent Trust Hub on Mar 13, 2026

Risk Level: SAFE
Full Analysis
  • [SAFE]: The skill consists entirely of high-quality documentation, architectural patterns, and templates in Markdown format. There is no presence of executable code (e.g., Python, JavaScript) or shell scripts that could perform unauthorized operations on the host system.
  • [EXTERNAL_DOWNLOADS]: While the skill references numerous external resources in data/sources.json, these target well-known technology companies (Zendesk, Intercom, Microsoft, OpenAI) and industry analysts (Gartner, Forrester). These links are provided for informational reference and do not involve automated execution of remote payloads.
  • [PROMPT_INJECTION]: The 'Trend Awareness Protocol' in SKILL.md defines specific trigger conditions for the agent to perform web searches. These instructions are designed to enhance the accuracy of the agent's advice by providing it with current data rather than relying on static training data. There are no attempts to bypass safety filters or override core agent instructions.
  • [DATA_EXFILTRATION]: No patterns for unauthorized data access or exfiltration were found. The JavaScript snippets provided in references/metrics-optimization.md are standard examples for Google Analytics 4 integration within a customer-facing help center and do not interact with the agent's environment or sensitive files.
Audit Metadata
Risk Level
SAFE
Analyzed
Mar 13, 2026, 04:22 AM