customer-journey-mapper
Customer Journey Mapper
Overview
Create the final customer journey map in Traditional Chinese from the customer's point of view.
This skill is downstream of persona definition and journey-framing work.
If no completed persona is available yet, stop and use customer-persona-framer first.
Default output is one Markdown table in transposed vertical form:
項目 | 認知 | 考慮/研究 | 決策/購買 | 使用 | 關係建立
The row order is fixed:
動機行動情緒（服務）接觸點感受/關鍵時刻科技服務
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